Vf3i Privacy Policy — User Personal Data Protection
This Privacy Policy explains how vf3i collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to keeping your privacy intact in line with best practices in data protection.
Effective Date: 1 January 2026
Information We Collect
When you register and use the vf3i platform, we collect various types of information to ensure smooth and secure service delivery. The information collected includes:
- Full name as shown on your identification document
- Active email address and mobile phone number
- Date of birth for age verification purposes
- Address details where required for identity verification
- IP address and web browser type used
- Device type and operating system
- Login session data and in-platform activity
- Cookie data and display preferences
- Deposit and withdrawal records in Ringgit Malaysia (RM)
- Payment methods used (Boost, Touch 'n Go, FPX)
- Bank account number for withdrawal processing purposes
- In-platform transaction history
- Content of enquiries submitted to the support team
- Feedback and complaints submitted
- Account-related correspondence records
- Your notification preferences
How We Use Your Information
Vf3i uses collected information solely for legitimate purposes directly related to the provision of our services. We will not use your data for any purpose beyond what is stated here without your prior consent.
Verifying identity, processing registrations, and maintaining user accounts.
Processes MYR deposits and withdrawals securely and accurately.
Detecting suspicious activity, preventing fraud, and protecting user accounts.
Meets Malaysian legal requirements for financial record retention.
Resolves enquiries and complaints faster using your account information.
Analysing usage patterns to improve platform functionality and experience.
Use of Cookies and Tracking
The vf3i platform uses cookies — small text files stored in your browser — to enhance your user experience. Cookies allow the platform to remember your preferences, maintain your login session, and analyse how users interact with the site.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform for improvement purposes.
- Preference Cookies: Saves your language settings and display preferences for a more personalised experience.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality.
Data Storage, Security & Sharing
How We Protect Your Data
Vf3i employs robust technical security measures to protect your personal information from unauthorised access, loss, or misuse. These include data encryption during transmission and storage, strict access controls over sensitive information, and continuous monitoring for suspicious activity within our systems.
Financial data, including MYR transaction details, is stored in a secure environment accessible only to authorised personnel. Financial records are retained for the period required under applicable Malaysian law.
Third-Party Sharing
Vf3i does not sell or rent users' personal information to any third party for marketing purposes. Your information will only be shared in the following limited circumstances:
- Authorised payment processors for handling MYR deposit and withdrawal transactions.
- Regulatory authorities or law enforcement agencies when required to do so under Malaysian law.
- Technical service providers bound by strict confidentiality agreements, who use data solely for the stated purposes.
In all instances of data sharing, vf3i ensures that recipients adhere to data protection standards equivalent to or higher than our own.
Your Rights as a User
As a vf3i platform user, you have certain rights regarding your personal information. We respect these rights and will process any valid request within a reasonable timeframe.
- Right to Access
- You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification
- If your information is inaccurate or out of date, you have the right to request a correction without delay.
- Right to Erasure
- Under certain circumstances, you may request the deletion of your data. Such requests are subject to legal requirements that mandate the retention of certain records.
- Right to Restriction
- You may request that we restrict the processing of your data while an investigation or review is in progress.
- Right to Object
- You have the right to object to the processing of your data for direct marketing purposes at any time.
Policy Updates & How to Contact Us
Privacy Policy Amendments
Vf3i reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or service improvements. Users will be notified of any material changes via their registered email or an in-platform notice before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we manage your data.
Contact Our Privacy Team
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our team:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 5 business days.
For general enquiries about the platform, visit our FAQ page, where you'll find quick answers to commonly asked questions.
Your Privacy Is Our Priority
Vf3i is committed to protecting your personal information at all times. Create an account today and enjoy a safe, transparent, and trustworthy gaming experience.
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